Jul 28, 2021  
2017-2018 Student Handbook 
2017-2018 Student Handbook [ARCHIVED CATALOG - Consult with Your Academic Advisor for Your Catalog Year]

Academic Offices, Programs and Related Resources


Utica College has a dean for each academic school, as well as coordinators and directors for its majors and programs. These positions are held by faculty members who offer students guidance and support and assist them with administrative aspects of their respective academic areas. The Utica College Web site lists academic schools, the majors and minors that fall within each school, and contact information for program chairs, coordinators, directors and individual faculty members. For administrative questions and guidance regarding particular fields of study, please consult the Utica College website at www.utica.edu/academic.

All instructors provide personalized assistance to students planning their academic programs and are available to consult personally with individual students who are enrolled in their classes. In addition, each student is assigned a faculty adviser who monitors the student’s progress toward fulfilling graduation requirements and the selection of courses. Students who have not been assigned a faculty adviser should contact the appropriate academic school or the Office of Student Success.

Academic Offices

Office of Academic Affairs

Room 201, DePerno Hall

The Office of Academic Affairs oversees the College’s academic program, faculty, and related educational activities. The offices of the Provost and Vice President for Academic Affairs, Senior Associate Provost and Dean of Graduate Studies, and the Associate Provost for Online Learning and Vice President for Online and Extended Studies are located in DePerno Hall. For more information about Academic Affairs, see the related Web page at www.utica.edu/academic.

School of Arts and Sciences

Room 286 Gordon Science Center

The School of Arts and Sciences is home to academic programs in the Natural Sciences, Mathematics, Humanities, Social Sciences, and Performing and Fine Arts.

Undergraduate majors in the Division of Natural Sciences and Mathematics include animal behavior, biochemistry, biology, chemistry, computer science, geosciences, mathematics, neuroscience, physics, psychology, and psychobiology. Undergraduate majors in the Division of Humanities and Social Sciences include communication and mass media, English, foreign languages, government and politics, history, international studies, liberal studies, philosophy, psychology, and sociology/anthropology. Graduate programs include masters programs in data science and liberal studies.

In addition to these academic programs, the School of Arts and Sciences also sponsors and manages a number of important cultural and co-curricular activities at Utica College including the Film@UC film series, the Jackson Lunch Hour series, and the Asa Gray Biological Society seminar series, Nexus talks, Geotalk, and gallery events at the Barrett Art Gallery. Contact information for the school dean and program chairs, coordinators and directors, as well as information about co-curricular activities sponsored by the school of arts and sciences, can be found at www.utica.edu/academic/as


School of Business and Justice Studies

Room 102 ECJS Building

Room 115 Robert Brvenik Center for Business Education

The School of Business and Justice Studies houses undergraduate programs in accounting, business economics and finance, construction management, criminal justice, cybersecurity, fraud and financial crime investigation, economics, health care management, business management, public relations, sports management, and communication and media with concentrations in journalism, public relations, sports communication and public relations, and sports journalism. 

The School also offers graduate programs in cybersecurity, financial crime and compliance management, economic crime and fraud management, general management, professional accountancy and cyber policy and risk analysis. In addition, the School oversees a number of important co-curricular activities at the College. Contact information for the school dean, associate deans, program chairs and directors, as well as information about co-curricular activities sponsored by the school of business and justice studies, may be found at www.utica.edu/ssm

School of Health Professions and Education

Room 230 Addison Miller White Hall

The School of Health Professions and Education is home to undergraduate health related programs in nursing, psychology-child life, therapeutic recreation, wellness and adventure specializations in physical and health education and corporate wellness, and health studies, masters programs in occupational therapy (both traditional and in a weekend format), and a pre- and post licensure doctor of physical therapy program. Undergraduate and graduate programs in teacher preparation are also housed in this school.

Contact information for the school dean and program chairs, coordinators and directors, as well as information about co-curricular activities sponsored by the School of Health Professions and Education, may be found at www.utica.edu/hhs


Office of Online and Extended Studies

Clark City Center

The Office of Online and Extended Studies offers support services, student success initiatives, and innovation for Utica College’s suite of online and non-traditional programs. Our mission is to provide Utica College students, faculty, and staff with a broad range of online services, and help lead the way for future development in both the online and non-traditional learning space. For contact information and more information regarding programs offered, please consult the Online and Extended Studies site at www.utica.edu/oes

Office of Graduate Studies

Room 120 Addison Miller White Hall

The Office of Graduate Studies (OGS) is designed specifically to support the day-to-day needs of campus-based graduate students while enhancing the experience and success of all graduate students after they complete the admissions process until they graduate. The mission of OGS is to provide a quality, streamlined graduate experience by supporting graduate students and faculty, administering effective and consistent policies and procedures, and connecting graduate students to each other and Utica College. The Office of Graduate Studies provides support for and coordinates graduate research policies and procedures, including coordination of the IRB application process for research involving human subjects.  This office oversees the use of the Graduate Student Lounge located within 120 White Hall.  

The Office of Graduate Studies staff are available to assist with questions when answers are not easily found, connecting students with the appropriate office as needed. For more information or assistance, please visit www.utica.edu/ogs or contact the office at ogs@utica.edu(315) 792-3335 or stop by room 120 White Hall.

Special Academic Programs and Opportunities


Honors Program

The Honors Program offers intellectually talented students the opportunity to participate in an enriched course of study fully integrated with the regular academic program.  http://www.utica.edu/academic/opportunities/honors.cfm

Independent Study

The faculty of each school, department, or subject area defines its own concept of independent study, but it is understood that students only undertake individual projects beyond subject matter covered by the courses listed in the catalog. Normally open to juniors and seniors only, independent study may be taken for a total of no more than 18 credit hours toward a degree. Independent study courses usually are numbered 290, 390, or 490, may be offered for variable credits, and can be repeated, providing the projects are not the same. Disciplines may add individual criteria and requirements.

In order to register for independent study, students must obtain and complete a registration form and a study plan form (available on the Registrar’s Forms Page at http://www.utica.edu/academic/registrar/forms.cfm) and have them signed by the faculty member who will supervise their projects, by the coordinator of the subject area in which they will be working, and by the appropriate school dean. School and department independent study guidelines are available in the appropriate school offices. The study plan is, in effect, a contract between the student and the faculty member who will supervise the student’s work. It must specify the nature, title, goals, and methods of the student’s project; the means of evaluation to be used by the student’s faculty supervisor; and the number of credit hours the student will receive for successfully completing the project. The completed forms must be filed with the Office of the Registrar when students register for the course.

Independent study is limited to matriculated students only.

Pre-professional Programs

The College offers a pre-law preparatory and advising program and a pre-professional medical program.

Research Assistantships

Research assistantships are by invitation only. Assistantships are offered as variable credit courses to students planning graduate study. The position provides experience in the research techniques of the student’s chosen discipline.

Study Abroad

The goal of study abroad is to encourage students to broaden their horizons and prepare themselves for the global marketplace. Utica College offers many unique locations around the world to choose for your study abroad experience.

For further information on all study abroad programs go to www.utica.edu/academic/international/studyabroad.cfm

Teacher’s Assistant Positions

A teacher’s assistant generally assists a faculty member with the administrative tasks associated with teaching a particular course. This position provides a student with the opportunity for increased interaction with a faculty member, greater exposure to a specific subject matter, and insight into the aspects of teaching. Interested students should contact individual faculty members concerning available positions, specific requirements, and opportunities to receive academic credit.

Tutorial Study

Courses that are listed in the catalog, but that are not offered regularly, may be taken on a tutorial basis under extraordinary circumstances, and are designated by the word “Tutorial” in the course title when appearing on a student’s transcript.

Information on registration procedures for courses students need to take on a tutorial basis is available in the appropriate department or school office or from the Office of the Registrar. The forms are also available on the Registrar’s Forms Page at http://www.utica.edu/academic/registrar/forms.cfm.

Young Scholars Liberty Partnerships Program

Room 121A Addison Miller White Hall

The Young Scholars Liberty Partnerships Program is a collaborative project between Utica College and the Utica City School District that was launched in 1993 in Utica, New York. Students in the Young Scholars LPP attend Utica City Schools and participate in a comprehensive program providing academic, social, and cultural enrichment. For additional information about the Young Scholars Liberty Partnerships Program, see www.utica.edu/yslpp

Academic Resources and Student Support Services

Office of Admissions


The Cynkus Family Welcome Center

The Office of Admissions introduces and recruits prospective students to the College, processes applications, and selects students for admission to UC. The office encourages current students to get involved in the admissions process. Students can do this by applying for the Utica College Ambassador Position.  For additional information on Admissions and related opportunities, see www.utica.edu/admissions

Office of Graduate Admissions


The Cynkus Family Welcome Center

Utica College’s graduate programs prepare professionals to meet the present and future challenges posed by the increasing complexity of our global society and to assume the leadership roles necessary to guide their organizations through the ever-changing information and technology age. Many UC undergraduates choose to continue their education in one of the UC advanced degree programs such as those in education, physical therapy, occupational therapy, MBA in professional accountancy.

The graduate admissions office is a one-stop center when exploring graduate degrees at UC and applying for acceptance into on-campus graduate and certificate programs. Graduate Admissions also works with faculty and administration to examine new advanced degree possibilities.

The Miller Analogies Test, a graduate entry examination, is administered by graduate admissions. The cost is $100.  To schedule an exam, please call Lynn Cope at 315-792-3010.

Additional information regarding graduate admissions may be found at www.utica.edu/graduate.

Office of International Education

Room 252, Addison Miller White Hall

The Office of International Education (OIE) develops programs and provides support services for Utica College students and faculty going abroad as well as international students, faculty, and scholars at Utica College. OIE staff assists international students in their cultural adjustment to the United States and offers a personal level of support on a daily basis. The OIE provides academic, personal, financial, and immigration counseling, as well as programming events throughout the year.

All international students and scholars must contact the Office of International Education as soon as they arrive on campus to complete necessary forms required by the United States Citizenship and Immigration Services (USCIS). OIE advisors must be consulted before students plan to travel, seek work positions, or make changes in their academic schedule. See www.utica.edu/academic/international for additional information.

Office of Career Services

Room 206, Strebel Student Center

The Office of Career Services offers a full range of services designed to help students and recent alumni explore how their interests, skills, and values relate to possible career paths, understand the importance of proper planning and preparation in goal setting, and assist in the successful transition from academic to professional life.

The office establishes and maintains contact with recruiters from many fields, including business, healthcare, law enforcement and human services, in addition to local, state, and federal governments. Students and alumni are encouraged to connect with those contacts through career and volunteer fairs, networking events, and the online career management system, UC Career Connect, which is accessible through the Career Services website at www.utica.edu/careerservices.

For graduate school-bound students, Career Services provides individual counseling and assistance throughout the application process. The office also maintains graduate school guidebooks, including GMAT (Graduate Management Admission Test), GRE (Graduate Record Exam), LSAT (Law School Admission Test), and MCAT (Medical College Admissions Test) resources.

For additional information about the office, its services, and extensive online resources, visit www.utica.edu/careerservices.

Office of Student Success


Room 122, Addison Miller White Hall

The Office of Student Success is specifically charged with fostering student success through providing services that support and guide students in their personal and academic lives. The Office of Student Success works closely with the Office of Opportunity Programs, Office of Learning Services, the Student Success and Completion Navigators, the Counseling Office, New Student Programs & Orientation, and Tutoring. Working closely with academic programs and student services, the executive director of  Student Success identifies potential barriers to student achievement and facilitates institutional change to remove them. In general, for students who have any questions or concerns of this nature, contacting the Office of Student Success would be a wise first step. More information about the Office of Student Success and related services can be found at www.utica.edu/studentsuccess.


Student Success and Completion Navigator


Room 122, Addison Miller White Hall

The Student Success and Completion Navigator is responsible for initiating pro-active interventions with first year, residential and commuter students through on-going, structured student contact, programming focused on academic and transition issues, and regular communication with and referrals to offices and academic divisions across campus. These navigators will assist in increasing graduation rates and retention while decreasing the time students need to complete their degree.  


Student Wellness Center

Counseling Center

Room 204, Strebel Student Center

Counseling is an outlet to explore feelings, examine beliefs, gain new perspectives, and work toward making healthy changes. Individual counseling services are available for UC students, with the aim of supporting students so that they are able to gain the maximum benefit from their whole experience at UC. Throughout the year, counseling staff also offer programs on topics such as stress management, healthy relationships, and making responsible choices in college.  Additionally we are here to support faculty/staff learn ways to more effectively support, communicate and/or work with difficult or struggling students.

Additional information about services provided, as well as links to online resources, can be found at www.utica.edu/counseling.

Student Health Center

Room 204, Strebel Student Center/ Student Wellness Center

The Student Health Center provides medical care for students with acute short-term illness. Visit www.utica.edu/student/health for more information.

Immunization Requirements

All full- and part-time graduate and undergraduate students must provide proof of immunization for measles, mumps, and rubella or proof of immunity as demonstrated by positive titers for measles, mumps, and rubella. All students must show proof of vaccination against meningitis within the last 5 years or sign a waiver form declining the vaccination. Visit http://www.utica.edu/student/health/media/Immunizations.pdf for more information and to print the form.


For information regarding notifying faculty and staff about absences for medical reasons, see http://catalog.utica.edu/content.php?catoid=4&navoid=121&hl=%22absence%22&returnto=search#Absences


Office of Learning Services

Room 109 Hubbard Hall

Utica College recognizes its responsibility to provide equal access to opportunity for students with disabilities under Section 504 of the Rehabilitation Act of 1973 and Title III of the Americans with Disabilities Act of 1990. The College will provide reasonable adjustments and/or accommodations for our students to meet the equal access/non-discrimination nature of the federal mandates.

The Office of Learning Services provides advisement, advocacy, and academic support to students who identify themselves as having a disability. The office is located in Hubbard Hall Room 109.

To initiate recognition and consideration as a student with a disability, students should:

  • Self-disclose their disability by contacting the director of learning services, preferably in person.
  • Request accommodations.
  • Submit appropriate documentation to verify eligibility. Eligibility is determined on an individualized basis, and is based upon documentation of a disability that currently substantially limits some major life activity.

Questions related to this process should be directed to the director of learning services at (315) 792-3032. Additional information about services for students with disabilities may be found on the Utica College Web site at www.utica.edu/learning

Office of Opportunity Programs

Room 109 Hubbard Hall

The Office of Opportunity Programs handles the administration of a variety of academic programs including HEOP (Higher Education Opportunity Program) and CSTEP (Collegiate Science and Technology Entry Program). The office coordinates the pre-freshman Summer Institute, the College’s tutorial program, and a full range of study skills workshops.

Information about HEOP, CSTEP, and services provided by Opportunity Programs staff can be found at www.utica.edu/opportunityprograms.

Learning Commons:

The Learning Commons is located on the first floor of the Gannett Memorial Library, and is home to the Math and Science Center, the Writing Center, and Tutor Table.

Math and Science Center

Learning Commons, Frank L. Gannett Memorial Library

The Math and Science Center offers individual tutoring and assistance to students with math and science problems. Students can stop in for tutoring without an appointment. Although hours may vary each semester, the center usually is open afternoons and evenings on Sundays through Fridays. For additional information, see www.utica.edu/mathscience.

Writing Center

Learning Commons, Frank L. Gannett Memorial Library

The Writing Center is a peer tutoring facility offering individual responses to undergraduate writers of all levels and all majors. Hours vary during each semester, and walk-ins are welcomed. For information regarding the Center staff, services, hours, and related links, see www.utica.edu/writingcenter or e-mail wcenter@utica.edu.

Tutoring Services

Room 109, Hubbard Hall

In addition to services provided by the Math and Science Center and the Writing Center, tutorial services are free of charge to all Utica College undergraduate students and are coordinated by the Office of Opportunity Programs. Professional or peer tutors are available in most content areas.  Students may visit www.utica.edu/tutoring to request a one-on-one peer tutor or to view the group tutor schedule.  For more information, please view the FAQ tab on the left side of the page.  

Online assistance through Smarthinking tutoring services is available on a 24 hours a day, 7 days a week basis at www.utica.edu/smarthinking.  Smarthinking tutors are available for one-on-one schedule and/or drop-in tutoring sessions.  Students may also submit academic papers to be reviewed by Smarthinking tutors.

Intensive English Language Program

315-792-3259, ielp@utica.edu

The Intensive English Language Program at Utica College offers the opportunity to develop English language proficiency, mastering the listening, reading, writing, and speaking skills necessary to succeed in American college classes. All international applicants to Utica College whose first language is not English are considered candidates for the IELP depending on their English proficiency scores.  Additional information about the program can be found at http://www.utica.edu/ielp or by contacting Deborah Wilson-Allam, Executive Director of International Education at ielp@utica.edu or 315-792-3259.

English Language Learning Center (ELLC)

Learning Commons, Franks L. Gannett Memorial Library

The ELLC is a peer-tutoring center where language assistance is provided to students who are still developing full proficiency in academic English.  ELLC Tutors may work on any aspect of English - vocabulary development, reading comprehension, writing skills, listening and note-taking strategies, or speaking and presentation skills. Walk-ins are welcomed. For more information, contact Deborah Wilson-Allam, Executive Director of International Education at ielp@utica.edu or 315-792-3259.

Services for Students with Disabilities

Room 109, Hubbard Hall

Questions related to services for students with disabilities should be directed to the Office of Learning Services in 109 Hubbard Hall (315-792-3032). Additional information about the Office of Learning Services and services for students with disabilities may be found on the Utica College Web site at www.utica.edu/learning

Office of the Registrar

Room 123, Addison Miller White Hall

The Office of the Registrar is committed to enhancing a culture of high performance and improving the student experience. Our team has specialized expertise within service areas including enrollment, academic records, degree certification and diplomas, grade collection and recording, transfer credit processing, student-athlete and veteran certification, classroom and event scheduling, curriculum and catalog, and much more. Information about staff, services provided, forms, and procedures may be found at www.utica.edu/registrar

Transcripts and Registration

Transcripts and registration are handled by the Office of the Registrar, which also handles other administrative tasks involving student records, including degree applications, academic records, and certification requirements. Each year online registration for the fall semester takes place in April, and online registration for the spring semester takes place in November.

Utica College offers online transcript ordering via the Parchment Exchange.  The following link will take you to the transcript request page: http://www.utica.edu/academic/registrar/Transcript/transcripts.cfm  Please note, unofficial transcripts are available to current students at no charge online via students’ BANNER account. At the conclusion of each semester, all final grades will be available online via students’ BANNER account. The Office of the Registrar does not mail grade reports automatically. If you require a grade report to submit to your employer for reimbursement purposes, please send an email from your Utica College email to registrar@utica.edu with your Utica College ID number to request the grade report. Please visit the Office of the Registrar pages on the College’s Web site for more information on transcripts and registration.

Mid-Semester Progress Reports

Reports indicating the level of achievement at mid-semester are entered by faculty into Banner where they may be viewed by students through Banner Web for students. Students should not consider these mid-semester reports as official grades; they are designed to identify those who may benefit from academic counseling. These grades will not print on a transcript when students request their transcripts. The grades may be standard letter grades, or they may be “MS” - Midterm Satisfactory or “MU” - Midterm Unsatisfactory. Students who do not receive a mid-semester progress report should not assume that their performance in any given course is satisfactory, but should check with their instructors if they are in doubt.

Campus Store

Room 101, Strebel Student Center

The Utica College Campus Store is a one-stop-shop for all of your academic needs and more. As a trusted partner of Utica College, we bring together educational content, products, and technology to prepare the next generation of learners and educators.  Our Campus Store is open year round and you can shop any time at http://www.utica-shop.com.  The http://www.utica.edu/bookstore site will help explain these offerings and the benefit they provide the Utica College community.

Hours of Operation: When school is in session, the store is open Monday - Friday 9:00 a.m. to 5:00 p.m. with extended hours at the beginning of each semester. The store is closed on weekends with the exception of special events. The store’s website is available 24/7 at www.utica-shop.com

Textbooks: The Campus Store is proud to offer multiple course material options to Utica College students. Aside from traditional new and used textbooks, students are offered a very popular and cost-saving rental option as well as a large selection of digital textbooks.

Rental Option: Renting a textbook will save students up to 80% off the new price.

To rent, students must be at least 18 years old, possess a valid ID, and provide a credit card as collateral. For more information, visit www.rent-a-text.com

Digital Option: As technology advances, the way students learn must also advance. The Campus Store offers a large selection of textbooks on our BryteWave digital platform. For more information about digital textbooks and the future of digital learning, visit http://www.brytewave.com.

General Merchandise: The Campus Store offers a wide selection of supplemental items such as academic supplies, which include writing instruments, paper, supplies, folders, notebooks, desk accessories, calculators, computer supplies, and dorm supplies. The store also offers a wide variety of collegiate apparel items, gifts and accessories, snacks and beverages, health and beauty aids, and other convenience items.

Gift Cards: Gift cards are available for purchase in the Campus Store and on the store’s website, and can be redeemed for items in the bookstore as well as on the website. Gift cards cannot be redeemed for their cash value. Please contact the store for additional information.

Refund Policy: The refund policy varies by item. Please contact the store for additional information.

Payment types: The Campus store gladly accepts all major credit cards, debit cards, cash, check, gift cards (issued by store), and financial aid (when available from school).

For more information, contact the Campus Store at (315)792-3197 or www.utica.edu/bookstore


Frank E. Gannett Memorial Library


The Frank E. Gannett Memorial Library provides a physical and virtual focal point for learning, teaching and research. Library hours and information regarding resources and services can be found on the Library Introduction for Students research guide.

Your UC ID card and Banner ID number are required for many library services

Library web pages:

  • The library website provides links to all of the library’s online resources and services including Research Guides, Databases, Course Reserves, Interlibrary Loan, writing guidelines for APA, MLA and other styles, and contact information for all library staff and service points.

Research Help:

  • Information Desk: In person, by phone, email, or chat - reference librarians are available to answer research questions. Whether students are online or on campus, reference librarians are here to help! Students can also get in-depth help by scheduling a research appointment. For online students, research appointments can be conducted by phone.
  • Ask Us 24/7: research help via live chat with an academic librarian 24 hours a day, 7 days a week.
  • There are also Online video tutorials available, as well as citation help and Refworks, a reference and citation managment tool, available to UC students, faculty and Staff..

Electronic and Print Resources:

  • Library resources include print and electronic books, several thousand print and electronic journal subscriptions, and approximately 100 research databases.
  • Note to distance students: along with access to electronic books and journal articles, UC library books and journal articles can be shipped to you upon request via document delivery. Use the ILLiad request form.

Interlibrary Loan (ILL) and Document Delivery:

  • Need a resource that the library doesn’t own? UC’s ILL service will get you a copy from another library, free of charge. Use the ILLiad request form

Circulation and Reserves:

  • Check out books, reserve materials and laptops.
  • Reserve a study room
  • Access electronic reserves in your learning management system (Engage, Canvas).

Learning Commons for on campus students:

  • Information Desk for reference and research help: in person, by phone, email, or chat - all of our librarians are available to answer your research questions. Walk in, or schedule an appointment - we are here to help!
  • Tutoring Services 
    • Writing Center
    • Math and Science Center 
    • English Language Learning Center
    • Tutoring on additional subjects
  • Computers and technical assistance
  • Printers, copiers, microfilm reader/scanner
  • Color printer
  • Scanners at several workstations
  • Library classroom (The Kelly Teaching and Learning Center) with 18 workstations and two large-screen TV monitors for presentations and instruction.

Study and Groups:

  • Group study rooms each equipped with a computer workstation and large screen TV/monitor.
  • Quiet Study Areas (2nd floor)

Integrated Information Technology Services

Integrated Information Technology Technical Support (IITS)

Room L120, Frank E. Gannett Memorial Library (Lower Level)

Technical Support is responsible for the operations of all computer labs, faculty/staff computers, software, classroom AV / technical equipment, classroom and event support and networking on our Utica campus.

Technical Support does not help students with their personal computers, except in the case of assisting a student with connecting to the Utica College network. The College’s eleven academic computer laboratories are in the Faculty Center, Gordon Science Center, Hubbard Hall, the lower level of the Frank E. Gannet Memorial Library, Strebel Student Center, and the Economic Crime and Justice building.

All labs are Windows based computers with the exception of the Ray Simon Convergence Media Center Classroom located in the Faculty Center building. Classes are taught in all computer labs except the lab located in Strebel. All labs are available for use when they are not reserved. All College owned computers are equipped with word processing, spreadsheet, presentation, and are connected to the Internet and laser printers. The use of the College’s computing facilities must be consistent with computer policies, federal and state laws, and the code of student conduct.

Technical Supports hours of operation are Monday through Friday, 8:00 a.m. to 5:00 p.m. For more information pertaining to Labs, Technical Support, or to report issues, please see iits.utica.edu

Classroom and Event Support

Room L120, Frank E. Gannett Memorial Library (Lower Level)

The Classroom and Event Support works with the Help Desk to provide audio-visual support to the faculty and students in the classrooms, as well as to a wide variety of special events held on campus.

Classroom and Event Support staff maintains all the audio-visual equipment in classrooms, Library Listening and Study Rooms, and smart rooms on campus.  To request services for classroom presentations, please complete the online request form at www.utica.edu/request and select Classroom Technology.